外贸英语·订单之路30篇(7)
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After-Sales Follow-Up
售后跟进
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Lily sent a thank-you email on July 25.莉莉于7月25日发送了一封感谢邮件。
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She asked if the goods arrived well.她询问货物是否完好送达。
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Alex replied: 'All 200 cartons are perfect!'.亚历克斯回复:‘全部200箱都完好无损!’
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He shared two customer photos online.他在线分享了两张客户照片。
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Lily added those to her company album.莉莉将这些照片添加到了公司相册中。
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She offered a 5% discount on next order.她为下一笔订单提供了5%的折扣。
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Alex said he’ll order again in September.亚历克斯表示他将于9月再次下单。
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Lily logged the feedback in her CRM.莉莉将该反馈记录在她的CRM系统中。