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Clarifying Delivery Instructions for a Grocery Online Order
澄清网购杂货的配送说明
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I just placed an order for groceries and want to confirm how delivery works.我刚下了生鲜订单,想确认一下配送流程。
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The app says ‘leave at door,’ but I prefer contactless drop-off only.App上写着‘放门口’,但我只接受无接触配送。
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Can you place bags inside my lobby vestibule instead of outside the main door?能否把购物袋放在楼内门厅,而不是大门外?
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My building requires ID verification, so please text me when you arrive.我所在大楼需要身份核验,请到达时短信通知我。
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I’ll meet you there within two minutes—just let me know your driver number.我两分钟内就到,请告诉我配送员编号。
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The cold items must stay chilled, so please use insulated bags if possible.冷藏商品需保持低温,请尽量使用保温袋。
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I added a note in the order comments, but wanted to double-check with you.我在订单备注里已留言,但想再跟您确认一下。
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Your customer service rep confirmed the vestibule drop-off is standard for my zip code.客服人员确认,我所在邮编区的标准配送方式是门厅放置。
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They also said substitutions will be texted to me before packing begins.他们还表示,代购商品会在打包前短信告知我。
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Everything arrived fresh, and the timing matched my lunch break perfectly.所有商品都很新鲜,送达时间也刚好契合我的午休。