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Certification & Quality: The Missing Piece Is Defect Closure

2026-04-08 02:01:26

Certifications don’t prevent repeat defects — closure does

Many vendors reference ISO or certification standards. Procurement pain usually remains:

  • the same issues come back every release
  • feedback doesn’t become prevention

What you should require

1) Defect severity definition

Critical vs major vs minor.

2) Evidence with delivery

Sampling notes + QA summary.

3) Closure loop

Fix → verify → update assets (termbase/TM) to prevent recurrence.

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