Business Correspondence Ethics: Silence, Omission, and Contextual Duty in B2B Disclosure
商务信函伦理:沉默、省略与B2B披露的情境责任
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When the Brazilian importer asked whether our new anodizing line met INMETRO NBR 15220, we didn’t reply 'yes'—we attached full test reports with third-party lab stamps and raw data logs.
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Omitting the fact that certification was pending renewal wasn’t legally fatal—but ethically corrosive, given their public infrastructure tender timeline.
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