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Reporting a Misprinted Utility Bill to the Community Service Center
向社区服务中心反映水电费账单打印错误问题
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Hello, I received this month’s utility bill, but the meter reading seems incorrect.
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It shows 842 kWh used, while last month was only 516 kWh — that’s unusually high.
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I checked my own meter this morning, and it reads 793, not 842 as printed.
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There’s no note explaining why the difference occurred or who verified the reading.
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Could someone please recheck the data entry and send a corrected invoice by email?
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I’m happy to provide a photo of my meter for verification if needed.
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Also, the due date is listed as the 5th, but your website says the 10th.
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This isn’t the first time — last April’s gas bill had the same issue.
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Would it be possible to set up automatic meter photos via the community app next time?
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Thanks for helping fix this quickly — I really appreciate your support.