日常英语场景30篇（6）
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Requesting a Replacement Key Fob After Losing Access to the Main Lobby
因丢失门禁卡向物业申请补办新门禁手环
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I lost my key fob yesterday evening and can’t enter the main lobby anymore.
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I tried using my phone QR code, but it expired after the system update last week.
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Could you please issue a new fob and deactivate the old one immediately?
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I’ve already reset my app password and confirmed two-factor authentication is active.
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Is there a fee for replacement, and do I need to show ID in person?
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My unit is 12C, and I live alone — so security is especially important right now.
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The front desk told me to come between 9 a.m. and 5 p.m., but I work shifts.
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Can I schedule a 7 p.m. appointment, or is there a self-service kiosk option?
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Also, will the new fob work with the basement storage room door too?
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Great — I’ll bring my ID and payment tomorrow at 4:30 p.m. Thank you!