日常英语场景30篇（6）

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在图书馆协商免除逾期罚款

I walked up to the desk holding my overdue book and said, 'Hi—I’m here about a late fee I’d like to discuss.'
The librarian scanned my card, saw the $4.50 charge, and asked, 'Was there an issue with the renewal system?'
I explained my laptop crashed the night before the due date, so I couldn’t log in to extend it.
She didn’t ask for proof but said, 'Let me check your account history—we waive first-time fees for members in good standing.'
After confirming I’d returned 12 books on time last year, she removed the fee and added, 'Next time, just call us.'
She also showed me how to set email alerts three days before items are due.
I thanked her by name and asked if they accepted volunteer help with summer reading sign-ups.
Leaving, I felt respected—not scolded—and more likely to return early next time.