外贸英语·订单之路30篇(5)
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Inquiry Received: A First Glimpse of Opportunity
收到询盘:商机初现
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Lisa, our senior sales executive, opened her inbox to find a detailed inquiry from EcoHome GmbH.我们的高级销售主管丽莎打开邮箱,发现一封来自德国EcoHome GmbH公司的详细询盘。
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The German buyer asked for LED desk lamps with USB-C charging and CE certification by Q3.这家德国买家要求提供带USB-C充电功能且通过CE认证的LED台灯,交货期为第三季度。
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She quickly checked inventory, lead time, and MOQ before drafting a polite, professional reply.她迅速核查了库存、交货周期和最小起订量,随后拟写了一封礼貌专业的回复。
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Her response included clear pricing in USD, payment terms (30% T/T advance), and a soft delivery promise.回复中明确列出了美元报价、付款方式(30%电汇预付款)以及柔性交货承诺。
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To build trust, she attached a one-page product summary and linked to our ISO-certified factory profile.为建立信任,她附上一页产品简介,并链接至我司ISO认证工厂介绍页。
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Within two hours, the client replied asking for a customized sample with their logo.两小时内,客户回信要求提供印有其Logo的定制样品。
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Lisa forwarded the request to R&D and noted the deadline: 'Sample ready in 7 working days.'丽莎立即将需求转给研发部,并注明截止时间:“7个工作日内完成样品。”
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She also flagged this as high-priority in our CRM system using the batch code 0017-002.她还在CRM系统中用批次号0017-002将该事项标记为高优先级。
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No jargon was used—just concise, warm, and action-oriented language that matched the buyer’s tone.全程未使用术语,仅采用简洁、亲切且以行动为导向的语言,契合买家沟通风格。
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This first exchange set the pace for a transparent, efficient, and respectful partnership.此次首轮交流为双方后续透明、高效、相互尊重的合作奠定了基调。