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Returning an Item Without Receipt
无小票退货
精读先不看文字,完整听一遍。
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I walk up to customer service and say, 'Hi, I’d like to return this sweater—I lost the receipt but still have the original packaging.'我走到客服台说:‘你好,我想退这件毛衣——收据丢了,但原包装还在。’
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The clerk scans the barcode and finds the item in their system, even though it was bought online three weeks ago.店员扫描条形码,在系统里找到了这件商品,尽管它三周前是在线上购买的。
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She explains that without proof of purchase, I can only get store credit—not cash—but that’s fine with me.她解释说,没有购物凭证只能换商场积分,不能退现金,这我完全可以接受。
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I mention that the tag says 'dry clean only', but washing it once caused the color to fade badly.我提到吊牌上写着‘仅限干洗’,但洗过一次后颜色就严重褪色了。
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She offers to check if the same style is available in another size, which saves me from repurchasing separately.她主动查看同款是否有其他尺码可换,省得我再单独重新购买。
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Before leaving, I ask how long the store credit stays valid—and she confirms it’s good for six months.临走前,我问商场积分有效期多久,她确认是六个月。
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I thank her for being patient, especially since she’s handling five other returns at the same time.我感谢她耐心服务,尤其当时她正同时处理另外五单退货。
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On the way out, I notice the 'Returns Policy' poster near the exit, which now makes much more sense.出门时,我注意到出口附近的‘退换货政策’海报,现在终于明白多了。
精读 · 大约 10 分钟
听 → 读 → 学表达 → 懂 → 今天会说这一句 → 跟读录音 → 自己说一句。
③ 学 · 重点表达
- I walk up to customer service and say, 'Hi, I’d like to return this sweater—I lost the receipt but still have the original packaging.' 我走到客服台说:‘你好,我想退这件毛衣——收据丢了,但原包装还在。’
- The clerk scans the barcode and finds the item in their system, even though it was bought online three weeks ago. 店员扫描条形码,在系统里找到了这件商品,尽管它三周前是在线上购买的。
- She explains that without proof of purchase, I can only get store credit—not cash—but that’s fine with me. 她解释说,没有购物凭证只能换商场积分,不能退现金,这我完全可以接受。
④ 懂 · 选一选
⑤ 今天会说这一句
I walk up to customer service and say, 'Hi, I’d like to return this sweater—I lost the receipt but still have the original packaging.'
⑥ 跟读并录音
I walk up to customer service and say, 'Hi, I’d like to return this sweater—I lost the receipt but still have the original packaging.'
第一版:录下来、回听、再听标准音。系统打分以后再加。
⑦ 说 · 自己来一句
用今天的表达,自己说一句。
例子:I walk up to customer service and say, 'Hi, I’d like to return this sweater—I lost the receipt but still have the original packaging.'
已记下。连续天数以后会显示在课表里。
陈老师指导
课程开发中,敬请期待。成人和孩子都可以先自学听读、精读。
这边的讲解音轨还在做。想先跟着老师走完固定 30 课,可以去陈老师带读社(和自学通行不是同一份会员)。
课程开发中,敬请期待。