高频口语场景·英语30篇（7）

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I call my bank’s 24-hour line as soon as I realize my wallet is missing from my coat pocket.
The representative verifies my identity by asking my mother’s maiden name and the last four digits of my driver’s license.
She confirms the card was last used yesterday at a bookstore—and assures me no unauthorized charges will be my responsibility.
I request a replacement card with the same number, since I use it for automatic bill payments and subscriptions.
She explains the new card will arrive within five business days and sends a temporary virtual card number instantly.
I update my digital wallet apps with the new expiry date and CVV code, following her step-by-step instructions.
She reminds me to check recent statements for anything unusual—and offers to set up text alerts for future transactions.
Before hanging up, I thank her for staying calm and clear, even though it’s clearly a busy shift.