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The First Inquiry: Polite Yet Precise
第一封询盘:礼貌而精准
精读先不看文字,完整听一遍。
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Lisa Chen, an export sales executive at BrightHome Ltd., opened her inbox to find a new inquiry from Berlin HomeDesign GmbH.亮居家有限公司出口销售主管李莎·陈打开邮箱,发现一封来自柏林家居设计有限公司的新询盘。
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The subject line read 'Request for Quotation: Bamboo Kitchen Utensil Set – MOQ 500 pcs'.邮件主题为“竹制厨房用具套装报价请求——起订量500件”。
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She quickly scanned the email, noting the client’s clear specifications, target delivery date, and request for FOB Shanghai terms.她快速浏览邮件,注意到客户明确的规格要求、目标交货日期及FOB上海条款请求。
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Before replying, Lisa checked inventory availability and confirmed production capacity with the factory planner.回复前,李莎核查了库存情况,并与工厂计划员确认了产能。
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Her response included a professional greeting, product photos, unit price breakdown, and a gentle suggestion to discuss customization options.她的回信包含专业问候、产品图片、单价明细,以及委婉提出可探讨定制选项。
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She attached a proforma invoice template and added, 'We’re happy to provide samples within 5 working days upon confirmation.'她附上了形式发票模板,并补充道:“确认后5个工作日内可提供样品。”
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The client replied within 4 hours, praising her promptness and clarity — a strong start to cross-border collaboration.客户4小时内即回复,称赞她响应迅速、信息清晰——跨境合作有了良好开端。
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Lisa logged the interaction in CRM with tags: 'New Lead', 'EU Market', and 'Priority Follow-up'.李莎在CRM系统中登记该互动,打上标签:“新线索”“欧洲市场”“优先跟进”
精读 · 大约 10 分钟
听 → 读 → 学表达 → 懂 → 今天会说这一句 → 跟读录音 → 自己说一句。
③ 学 · 重点表达
- Before replying, Lisa checked inventory availability and confirmed production capacity with the factory planner. 回复前,李莎核查了库存情况,并与工厂计划员确认了产能。
- The subject line read 'Request for Quotation: Bamboo Kitchen Utensil Set – MOQ 500 pcs'. 邮件主题为“竹制厨房用具套装报价请求——起订量500件”。
- Lisa logged the interaction in CRM with tags: 'New Lead', 'EU Market', and 'Priority Follow-up'. 李莎在CRM系统中登记该互动,打上标签:“新线索”“欧洲市场”“优先跟进”
④ 懂 · 选一选
⑤ 今天会说这一句
Before replying, Lisa checked inventory availability and confirmed production capacity with the factory planner.
⑥ 跟读并录音
Before replying, Lisa checked inventory availability and confirmed production capacity with the factory planner.
第一版:录下来、回听、再听标准音。系统打分以后再加。
⑦ 说 · 自己来一句
用今天的表达,自己说一句。
例子:Before replying, Lisa checked inventory availability and confirmed production capacity with the factory planner.
已记下。连续天数以后会显示在课表里。
陈老师指导
课程开发中,敬请期待。成人和孩子都可以先自学听读、精读。
这边的讲解音轨还在做。想先跟着老师走完固定 30 课,可以去陈老师带读社(和自学通行不是同一份会员)。
课程开发中,敬请期待。