跨文化贸易沟通·订单连载30篇（1）

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打样确认：严守客户预期

After receiving the PO, Lisa coordinated with R&D to produce three sample variants of the bamboo set: natural finish, engraved logo, and color-printed packaging.
She shipped them via DHL Express with full tracking and included a detailed spec sheet plus care instructions in English and German.
Two days later, the client emailed: 'The engraved version meets our brand standards, but please adjust the laser depth by 0.2mm for sharper contrast.'
Lisa shared the feedback instantly with the factory technician, who confirmed the revision could be done without delaying the bulk schedule.
She sent revised photos within 24 hours and proposed a video call to walk through surface texture differences under studio lighting.
The client approved the final sample and asked for a signed Certificate of Conformity before proceeding to contract signing.
Lisa ensured all documentation aligned with EU Regulation (EC) No 1935/2004 on food-contact materials.
This step prevented rework later and built trust through technical transparency.