Inquiry Received: A First Glimpse of Opportunity

收到询盘：商机初现

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Lisa, our senior sales executive, opened her inbox to find a detailed inquiry from EcoHome GmbH.

我们的高级销售主管丽莎打开邮箱，发现一封来自德国EcoHome GmbH公司的详细询盘。
The German buyer asked for LED desk lamps with USB-C charging and CE certification by Q3.

这家德国买家要求提供带USB-C充电功能且通过CE认证的LED台灯，交货期为第三季度。
She quickly checked inventory, lead time, and MOQ before drafting a polite, professional reply.

她迅速核查了库存、交货周期和最小起订量，随后起草了一封礼貌专业的回复。
Her response included clear pricing in USD, payment terms (30% T/T advance), and a soft delivery promise.

回复中明确列出了美元报价、付款方式（30%电汇预付款）以及灵活的交货承诺。
To build trust, she attached a one-page product summary and linked to our ISO-certified factory profile.

为建立信任，她附上一页产品简介，并链接至我司ISO认证工厂介绍页。
Within two hours, the client replied asking for a customized sample with their logo.

两小时内，客户回复要求提供印有其Logo的定制样品。
Lisa forwarded the request to R&D and noted the deadline: 'Sample ready in 7 working days.'

丽莎立即将该需求转交研发部，并注明截止时间：“7个工作日内完成样品。”
She also flagged this as high-priority in our CRM system using the batch code 0017-002.

她还在CRM系统中用批次号0017-002将此任务标记为高优先级。
No jargon was used—just concise, warm, and action-oriented language that matched the buyer’s tone.

通篇未使用术语，仅采用简洁、亲切且以行动为导向的语言，契合买家沟通风格。
This first exchange set the pace for a transparent, efficient, and respectful partnership.

此次首度交流为双方奠定了透明、高效、相互尊重的合作基调。