Sample Dispatched: Matching Expectations Step by Step

课文

1. After final sign-off from EcoHome’s design team, the sample lamp shipped via DHL on Tuesday morning.

   在EcoHome设计团队最终签字确认后，样品灯于周二上午通过DHL发出。

2. We packed it in branded retail box with full documentation: test report, spec sheet, and care instructions.

   我们将其装入印有品牌标识的零售盒，并附上全套文件：测试报告、规格书和保养说明。

3. The tracking number and estimated arrival date were emailed immediately with a friendly follow-up question.

   我们立即邮件发送了运单号和预计送达日期，并附上一句友好的跟进提问。

4. Our quality team verified all components—including the dimmer switch sensitivity and USB output stability—before sealing.

   我方质检团队在封箱前已核实所有部件，包括调光开关灵敏度和USB输出稳定性。

5. Lisa added a handwritten note inside the box thanking them for the collaboration and inviting feedback.

   Lisa在盒内手写了一张感谢卡，感谢合作并诚邀反馈。

6. When the client confirmed receipt, they praised the packaging but requested minor changes to the base color.

   客户确认收货后，称赞了包装，但提出需对底座颜色做小幅调整。

7. We logged this input in our revision tracker and aligned with production planning for the bulk order.

   我们已将该意见录入修订追踪系统，并与量产排期同步协调。

8. The sample cost was waived per agreement, though we clarified it covered only one unit—not accessories or custom tooling.

   按协议免除样品费用，但我们明确说明仅涵盖一个样品，不含配件或定制模具。

9. All communication stayed solution-focused, avoiding blame or over-promising on turnaround time.

   所有沟通均聚焦解决方案，避免推诿责任或过度承诺交付周期。

10. Batch 0017-042 now moved from ‘sample stage’ to ‘pre-contract negotiation’ in our pipeline.

    批次0017-042现已从‘样品阶段’转入我方流程中的‘合同前谈判阶段’。